[Qualifications]

[Experience]

Qualifications

2011
Usability Week

6 days of seminars on topics related to Usability delivered by luminaries such as Jakob Nielsen, Bruce Tognazzini, and Kara Parnice.

2010
UML Training Course

Week long in house UML training course.

2009
Analysis and Design of Enterprise Systems - an Object Orientated Approach with the Open University

The course covers topics such as domain modelling, requirements analysis, specifying the software, design, design patterns, implementation in Java, testing and component-based architectures. UML notation is used throughout.

The Analysis and Design course is highly relevant to my role as a Systems Analyst and has taught me how to integrate the many different techniques I have learnt such as Use Cases and Communications Diagrams into one structured methodology.

2007-2008
Relational Database Systems with the Open University

This was a Post Graduate level module covering an introduction to database theory, relational algebra and SQL. Following this course I am confident specifying basic database design and field tables.

2006-2007
User Interface Design and Evaluation with the Open University

This was also a Post Graduate IT course. The course covered design principals including Use Cases, Human Interaction Theory and how to evaluate a User Interface. Techniques including expert review, heuristic evaluation and user testing were thoroughly covered.

This course was passed with merit i.e. with an average of over 70% for both coursework and examination.

2005-2006
ISEB Business Analysis diploma including the following modules:

• Business Analysis Essentials - the basic toolbox of analytic techniques that a business analyst requires.
• Requirements Engineering - how to produce a set of requirements that is clear and unambiguous.
• Business Organisations - different types of organisation and how their needs vary in relation to a business analyst.
• Modelling Business Processes - techniques for modelling systems including with Swimlane diagrams

Each module included an examination and the diploma was passed with a 1 hour oral examination.

2004-2005
Analysing Data module from the Open University

This was an undergraduate level module that taught the basics of statistical analysis including distributions and significance tests.

1990 - 1999
MSc Operations Management from UMIST

The UMIST Operations Management MSc course is a thorough academic treatment of the theory underpinning the professions of Ops Management, Logistics, Supply Chain Management etc. Manufacturing and Ops Research were also covered in some depth.

The course includes a 30,000 dissertation. Mine was a study of techniques for scheduling bus services.

1995-1999
BSc (hons) Management from UMIST (2:1)

The BSc course covered a wide range of subjects including: Economics, Finance, Accounting, Psychology, Ops Management and Research and Creative Problem Solving to name a few.

Out of these, the Operations Management and Operations Research modules proved to be of greatest interest.